Policies

The fine print, in plain words.

Refund policy

Each purchase is a one-time payment for the plan shown on that software's page. We never charge you again by ourselves, and there is nothing to cancel.

  • If the software does not work on your device and our support cannot fix it, you can ask for a refund within 7 days of buying.
  • Write to skyeducaresoftware@gmail.com or call us with your name, Gmail address and payment ID.
  • Approved refunds go back to the same UPI account within 7 working days.
  • We do not refund for a change of mind after the software has been used.
What your purchase includes

Each purchase covers one software on one device for one buyer. Your access is linked to the mobile number or email you use to log in.

  • Each software works on one device only (a PC, or a phone or tablet), as shown on its page.
  • If you install again on the same device during your plan, log in with the same Google account and it unlocks again. You do not pay again.
  • Your plan lasts for the period shown on the software's page (for example 1 year). When it ends, the software asks you to renew. To continue, pay again on the website.
  • To move to a new device, call us.
  • If you want more than one software, buy each one.
  • You get the updates we release for that software while we keep offering it.
  • If we ever stop supporting it, we will tell you in advance.
  • Sharing your login or the files with others is not allowed. Access that is shared may be switched off.
Privacy

We keep your name, Gmail address, mobile number and payment record, so we can give you access and help you later.

  • We never see or store your UPI PIN or bank details.
  • Login is handled by Google and Google Firebase.
  • We do not sell your information to anyone.
  • To have your details removed, email us and we will do it.
Terms of use
  • Your purchase gives you a personal licence to use the software. You may not copy, resell or share it.
  • We may update the software to fix problems and add features.
  • These terms follow the laws of India.